Request deletion through privacy settings or support, understand retention limits, and separate this from plan cancellation, account disconnect, and merchant subscriptions.
What Does It Mean to Delete Your Data?
Deleting Your Data Is Different From Canceling Your Plan
Deleting Your Data Is Different From Disconnecting an Account
How to Request Data Deletion
Requesting Deletion Through Support
What Happens After You Request Deletion?
Information That May Be Retained
What Happens to Connected Accounts?
What Happens to Cancellation Requests?
Will Deleting My Data Cancel My Subscriptions?
Will Deleting My Data Cancel My Unsubscribe.ai Plan?
What to Do Before Requesting Deletion
Your Privacy Choices Matter
The Bottom Line
You should have a clear way to request deletion of your data from Unsubscribe.ai.
Unsubscribe.ai is designed to help identify subscriptions, organize recurring charges, and support cancellation requests. To provide those services, certain accounts, subscriptions, transactions, and support-related information may be used. If you no longer want your data stored, you can request deletion through the available privacy or account settings, or by contacting support.
This article explains how to request data deletion, what may happen after your request, and how deletion is different from canceling your plan or disconnecting an account.
Deleting your data means requesting removal of personal information associated with your Unsubscribe.ai account, subject to applicable legal, security, fraud prevention, billing, dispute, and compliance requirements.
This may include information such as:
Account profile information
Connected account details
Subscription dashboard information
Manually added subscriptions
Cancellation request details
Support messages
Account preferences
Certain billing-related records, where eligible for deletion
Some information may need to be retained for a limited period if required for legal, tax, security, billing, dispute resolution, fraud prevention, or compliance purposes.
Canceling your Unsubscribe.ai plan and deleting your data are not the same thing.
Canceling your plan stops future Unsubscribe.ai billing.
Deleting your data requests removal of your personal information from Unsubscribe.ai systems, subject to applicable retention requirements.
If you only cancel your plan, your account information may still remain in Unsubscribe.ai unless you also request data deletion.
Disconnecting a connected financial account removes or limits the active connection used to refresh account activity.
Deleting your data is a broader request to remove personal information associated with your Unsubscribe.ai account.
For example:
Disconnecting an account may stop future transaction refreshes.
Deleting your data may remove stored account, subscription, and cancellation-related information, where eligible.
If your goal is to stop account access and remove stored data, you may want to both disconnect your account and submit a data deletion request.
The exact steps may vary depending on the version of Unsubscribe.ai you are using, but the process will generally look like this:
Log in using the email address connected to your Unsubscribe.ai account.
This helps confirm which account the deletion request applies to.
From your dashboard, look for a section such as:
Settings
Account Settings
Privacy & Security
Data & Privacy
Delete My Data
The wording may vary depending on the current version of the platform.
Choose the option to request deletion of your data.
This may appear as:
Delete My Data
Request Data Deletion
Delete Account Data
Submit Privacy Request
Review the information carefully before continuing.
You may be asked to confirm that you want to delete your data.
This confirmation step helps prevent accidental deletion. Deleting data may remove dashboard information, subscription history, cancellation records, and account-related details that may not be recoverable later.
After submitting your request, Unsubscribe.ai may send confirmation or ask for additional information to verify the request.
This helps protect your account and prevent someone else from requesting deletion without authorization.
If you cannot find a deletion option in your account settings, you can contact Unsubscribe.ai support.
A simple request may say:
Subject: Data Deletion Request
Message:
Please delete the personal information associated with my Unsubscribe.ai account. My account email is [your email address]. Please confirm once my request has been received and let me know if you need any additional information to verify the request.
When contacting support, include the email address connected to your Unsubscribe.ai account.
Do not send passwords, full bank account numbers, full card numbers, one-time security codes, or unnecessary sensitive documents.
After a data deletion request is submitted, Unsubscribe.ai may review the request and verify the account before completing it.
Depending on your account, deletion may affect:
Your Unsubscribe.ai profile
Connected account records
Subscription dashboard data
Manually added subscription entries
Cancellation request history
Saved preferences
Support history
Access to paid features
Once eligible data is deleted, Unsubscribe.ai may no longer be able to show your previous subscription dashboard, cancellation history, or account activity.
Some information may need to be retained even after a deletion request.
This may include records needed for:
Legal compliance
Tax or accounting obligations
Billing records
Fraud prevention
Security investigations
Dispute resolution
Chargeback handling
Enforcement of terms
Regulatory requirements
When information must be retained, Unsubscribe.ai should limit retention to what is necessary and keep it only as long as required for the applicable purpose.
Requesting data deletion may not automatically revoke access through every connected provider.
If you connected an account through Plaid or another account connection provider, you may also want to revoke permissions directly through:
Your Unsubscribe.ai connected account settings
Plaid's consumer privacy tools
Your bank's connected apps or security settings
Your financial institution's data sharing controls
This helps ensure the connection is removed from both Unsubscribe.ai and the provider or bank side, where available.
If you have active cancellation requests, deleting your data may affect Unsubscribe.ai's ability to continue tracking or supporting those requests.
Before requesting deletion, consider checking whether any cancellation requests are:
In progress
Pending merchant response
Waiting for more information
Requiring user action
Not yet confirmed as completed
If you still need cancellation help, you may want to wait until those requests are complete or cancel directly with the merchant before deleting your data.
No. Deleting your data from Unsubscribe.ai does not cancel subscriptions you have with outside merchants.
If you want to cancel a subscription with Netflix, Spotify, Adobe, Apple, Google, PayPal, a gym, or another merchant, you must cancel that subscription directly or use available cancellation assistance before your data is deleted.
Deleting your Unsubscribe.ai data only affects information stored by Unsubscribe.ai. It does not stop outside merchant billing.
Not always.
A data deletion request may not automatically cancel your paid Unsubscribe.ai plan unless the deletion process includes account closure and billing cancellation.
If you are on a paid plan, you should cancel your Unsubscribe.ai plan from your billing settings before requesting deletion, or confirm with support that billing has been canceled.
This helps prevent confusion about future charges.
Before submitting a deletion request, you may want to:
Review your subscription dashboard
Save any cancellation confirmations you need
Check active cancellation requests
Cancel your Unsubscribe.ai plan, if applicable
Disconnect connected accounts
Revoke permissions through Plaid or your financial institution
Confirm whether you still need access to any account history
Once data is deleted, some information may not be recoverable.
Unsubscribe.ai is built to help users understand and manage subscriptions, but you remain in control of your account and privacy choices.
You can decide whether to:
Connect an account
Disconnect an account
Use cancellation assistance
Cancel your Unsubscribe.ai plan
Request data deletion
Revoke third-party permissions
If you no longer want your information stored, you should have a clear path to request deletion.
You can request deletion of your Unsubscribe.ai data through your privacy or account settings, or by contacting support.
Deleting your data is different from canceling your Unsubscribe.ai plan, disconnecting an account, or canceling outside merchant subscriptions. Those actions may require separate steps.
Before requesting deletion, review any active cancellation requests, save important confirmations, cancel your Unsubscribe.ai plan if needed, and revoke connected account permissions if you no longer want account access enabled.