You are always in control of the accounts you connect to Unsubscribe.ai. If you no longer want an account connected, you can disconnect it or revoke access.
What Does It Mean to Disconnect an Account?
Why You Might Disconnect an Account
How to Disconnect an Account in Unsubscribe.ai
How to Revoke Access Through Plaid
How to Revoke Access Through Your Bank
What Happens After You Disconnect an Account?
Disconnecting an Account vs. Deleting Your Data
Will Disconnecting Cancel My Subscriptions?
Will Disconnecting Cancel My Unsubscribe.ai Plan?
Can I Reconnect the Account Later?
What If I Cannot Disconnect an Account?
Privacy and Control
The Bottom Line
If you no longer want an account connected, you can disconnect it or revoke access. Disconnecting an account helps stop future account updates through that connection and may limit Unsubscribe.ai's ability to continue detecting subscriptions from that account.
This article explains how to disconnect a connected account, what happens after you remove access, and what to do if you also want your data deleted.
Disconnecting an account means removing the connection between your financial account and Unsubscribe.ai.
This connection is what allows Unsubscribe.ai to review permitted account information, such as transaction activity, to help identify possible subscriptions and recurring charges.
When you disconnect an account, Unsubscribe.ai may no longer be able to refresh subscription activity from that account or detect new recurring charges connected to it.
In simple terms:
Disconnecting an account stops Unsubscribe.ai from continuing to use that account connection for subscription discovery and updates.
You may want to disconnect an account for several reasons.
For example, you may disconnect an account if:
You no longer use that bank account or card
You connected the wrong account
You want to connect a different account instead
You no longer want subscription activity refreshed
You are done using Unsubscribe.ai
You want to limit connected account access
You are reviewing your privacy and security settings
Whatever the reason, disconnecting an account should be simple and available to you.
To remove a connected account from Unsubscribe.ai, start inside your Unsubscribe.ai account.
Log in to your Unsubscribe.ai account using your email and password or the sign-in method connected to your account.
From your dashboard, look for a section such as:
Settings
Connected Accounts
Account Connections
Privacy & Security
The exact wording may vary depending on the version of the app you are using.
Find the bank, card, or financial account you want to remove.
If you have more than one account connected, make sure you select the correct one before continuing.
Select the option to disconnect, remove, or unlink the account.
You may be asked to confirm your choice before the connection is removed.
After confirming, check your connected accounts page to make sure the account no longer appears as active.
If the account still appears connected, refresh the page or sign out and sign back in.
If your account was connected through Plaid, you may also be able to manage or revoke access through Plaid's consumer tools.
This can be helpful if you want to remove the connection from the provider side in addition to disconnecting it in Unsubscribe.ai.
To revoke access through Plaid, you may need to:
Visit Plaid's consumer privacy or account management tools
Sign in or verify your identity
Review the apps connected through Plaid
Find Unsubscribe.ai
Remove or revoke the connection
This helps ensure the permission is removed through the connection provider.
Some banks and credit card providers also allow you to manage connected apps directly from your online banking account.
To check this, sign in to your bank or financial institution and look for a section such as:
Security
Privacy
Connected apps
Linked accounts
Third-party access
Data sharing permissions
From there, you may be able to find Unsubscribe.ai, Plaid, or another connected service and revoke access.
Not every financial institution uses the same wording, so the location may vary.
After an account is disconnected, Unsubscribe.ai may no longer be able to update subscription information from that account.
This may affect features such as:
New subscription detection
Updated recurring charge activity
Estimated spend updates
Subscription dashboard accuracy
Cancellation tracking connected to account activity
Future subscription alerts or insights
Any subscriptions that were already detected may still appear in your dashboard, depending on your account settings and data retention rules.
Disconnecting an account does not always automatically delete all previously collected account-related data. If you want your data deleted, you may need to submit a separate data deletion request.
Disconnecting an account and deleting your data are related, but they are not always the same thing.
Disconnecting an account removes the active connection so Unsubscribe.ai can no longer refresh information from that account.
Deleting your data requests removal of personal information or account-related data from Unsubscribe.ai, subject to legal, security, fraud prevention, tax, billing, or compliance requirements.
If your goal is only to stop future account access, disconnecting may be enough.
If your goal is to remove your personal information from Unsubscribe.ai, you should also follow the steps to request data deletion.
No. Disconnecting an account from Unsubscribe.ai does not cancel your subscriptions.
It only removes the connection between your financial account and Unsubscribe.ai.
If you want to cancel a subscription, you will need to either:
Cancel directly with the merchant
Cancel through the app store or billing provider
Use Unsubscribe.ai's cancellation assistance features, if available on your plan
Disconnecting an account also does not stop merchants from billing you. It only affects Unsubscribe.ai's access to that connected account.
No. Disconnecting an account does not automatically cancel your Unsubscribe.ai subscription or paid plan.
If you want to cancel your Unsubscribe.ai plan, you should follow the instructions for canceling your Unsubscribe.ai billing plan.
This is separate from disconnecting a bank account, card, or financial account.
Yes, in most cases, you can reconnect a supported account later.
If you reconnect the account, you may need to go through the secure connection process again. This may include logging in through the connection provider, completing verification, and approving permissions.
Once reconnected, Unsubscribe.ai may begin reviewing available transaction activity again to help identify subscriptions.
If you do not see an option to disconnect an account, try the following:
Check your account settings or connected accounts page
Refresh the page and try again
Sign out and sign back in
Check whether the connection can be revoked through Plaid
Check your bank's connected apps or security settings
Contact Unsubscribe.ai support for help
When contacting support, include the name of the connected financial institution, but do not send passwords, full account numbers, or sensitive banking credentials.
Unsubscribe.ai is designed to help you find and manage subscriptions while keeping you in control of your connected accounts.
You choose whether to connect an account, which accounts to connect, and when to disconnect access.
Disconnecting an account is one way to manage your privacy preferences and limit future account activity updates.
You can disconnect an account from Unsubscribe.ai when you no longer want that account connected.
To disconnect an account:
Sign in to Unsubscribe.ai
Go to settings or connected accounts
Select the account you want to remove
Choose disconnect, remove, or unlink
Confirm the account is no longer connected
You may also be able to revoke access through Plaid or directly through your financial institution.
Disconnecting an account helps stop future subscription updates from that account, but it does not cancel your subscriptions, cancel your Unsubscribe.ai plan, or automatically delete all existing data.